Frequently Asked Questions on Buying & Selling of Jewelry & Watches

Learn More About Us and Our Services

Embarking on the journey to find the perfect engagement ring can be exhilarating. We at Houston Jewelry Buyers in Houston, TX, are committed to turning this potentially overwhelming process into a delightful experience. It begins with understanding your partner’s tastes, style preferences, and the types of designs they’re drawn to. Then, setting a budget that feels comfortable for you is essential. With these parameters in place, the exciting exploration of diamond quality can begin. From understanding the nuances of the 4Cs – Cut, Carat, Clarity, and Color – to discovering the right diamond shape, our team is here to guide you every step of the way. Once you have made this important decision, our team is here for the lifetime of your new ring – from jewelry repair to jewelry cleaning; we are ready to keep your ring as good as new.

Here is a list of frequently asked questions about Houston Jewelry Buyers:

  • What days and hours are you open?
    We are open Monday through Friday from 9:30 AM to 7 PM, Saturdays from 10 AM to 6 PM, and are closed on Sundays.
  • How can I contact Houston Jewelry Buyers?
    Call us at (713) 785-9500, send us a fax at (713) 785-8750, email us at or visit our showroom in Houston!
  • I want to sell my jewelry. What do I do?
    Bring your jewelry in to our showroom in Houston anytime during business hours. One of our highly trained staff members will sit down with you and appraise your pieces with no cost to you at all. After your jewelry has been appraised we will give you a quote of what we would pay you for each piece and you will be able to decide whether or not you would like to sell your jewelry to us. We don’t pressure any of our customers so you can rest assured that the process will be relaxed from start to finish!
  • Where are you located?
    We are located in downtown Houston in the upscale Galleria area. Our address is: 5707 Richmond Ave, Houston, TX 77057
  • How much does it cost to get my jewelry appraised?
    We appraise all jewelry at absolutely no cost to you!
  • What types of jewelry do you buy?
    We buy all diamonds, watches, loose jewels, and more!
  • What jewelry services do you offer?
    We offer jewelry repair, watch and clock repair, and appraisals all in our very own facility.
  • How long have Houston Jewelry Buyers been in business?
    We opened up our first location in 1967! That’s over 50 years serving the community!
  • Is Custom Jewelry More Expensive Than a Ready-Made Piece of Jewelry?
    The cost of custom jewelry can vary, largely influenced by the intricacy of the design and the type of materials used. However, custom doesn’t always mean costlier. Houston Jewelry Buyers strives to make the joy of custom jewelry accessible to all. We work closely with our customers, catering to their style preferences and budget constraints to create unique pieces that carry a personal touch without breaking the bank.
  • How Can I Upgrade My Diamond?
    At Houston Jewelry Buyers, we’re delighted to offer our customers an easy and affordable diamond upgrade policy. This service allows you to enhance your existing jewelry pieces, whether you wish to increase your diamond’s size or upgrade its quality. With our expert advice, you can effortlessly transform your jewelry into something even more magnificent.
  • What is Your 100% Satisfaction Guarantee?
    Our 100% satisfaction guarantee is our unwavering commitment to ensuring you are completely happy with every purchase. We stand firmly behind the quality and craftsmanship of our pieces. If, for any reason, you’re not fully satisfied with your purchase, we are more than willing to make it right.
  • How Can I Pay?
    We believe the payment process should be as seamless and convenient as possible. At Houston Jewelry Buyers, we offer a range of payment options, including card payment, online transfers, and cash. You can choose the method that suits you best, ensuring a smooth and hassle-free transaction.
  • What Does It Mean to Have Your Rings Polished Versus Cleaned?
    Cleaning jewelry involves the removal of dirt, oils, and minor impurities that can make your jewelry look dull over time. Polishing, on the other hand, is a more thorough process that eliminates surface scratches and restores your jewelry’s original shine. Our professional jewelry cleaning services at Houston Jewelry Buyers ensure your pieces retain their shine and look as good as new.
  • Can You Stretch or Size My Ring?
    Absolutely! At Houston Jewelry Buyers, we understand that a well-fitting ring is crucial for comfort and security. Our ring repair services include resizing and stretching, ensuring your ring fits just right. Our experts handle each piece with care, giving you a perfect fit without compromising the integrity of your ring.
  • Should I Take My Ring Off Every Night?
    Though crafted to last, jewelry can be susceptible to damage and wear. Taking off your ring every night helps avoid potential damage caused by unconscious actions during sleep. This simple practice significantly contributes to the longevity of your jewelry, keeping it in optimal condition for longer.
  • What’s the Best Way to Care for My Jewelry?
    Regular cleaning, timely repairs, and proper storage are essential to maintaining your jewelry’s shine and value. Our experts at Houston Jewelry Buyers offer a range of services, from watch repair to jewelry repair, and provide guidance on how to clean jewelry at home.

The Houston Jewelry Buyers Difference

Houston Jewelry Buyers are more than just a jewelry store. We offer comprehensive services spanning from selling beautiful jewelry pieces to buying cherished items when you’re ready to part with them. With professional jewelry appraisal services and a reputation as the best place to sell jewelry in Houston, TX, we treat every transaction with the respect and care it deserves.

Connect With Us

Reaching out to us is as simple as a phone call or a click. If you’re ready to begin your jewelry journey, require repair services, need an appraisal, or seek advice on the best way to sell jewelry, contact us today. We’re here to help turn your jewelry dreams into reality.

Why Choose Us?

  • FREE Appraisals
  • On-Site 24HR Security
  • Repairs While You Wait!
  • In-Store Fine Watch & Clock Center
  • Family Owned & Operated Since 1967

Contact Us

Contact Houston Jewelry Buyers